Contact Us

Last Updated: May 22, 2025

ARK Media Productions is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us online or offline.

1. Information We Collect

We collect the following information when you fill out our lead forms or communicate with us directly:

• Full Name

• Contact Number

• Email Address

• Event Type, Date & Location

• Photos & Videos (captured during event)

• Payment and service-related details

2. How We Use Your Information

The information you provide is used to:

• Offer and deliver our photography/videography services

• Contact you regarding your booking or inquiry

• Share final deliverables and coordinate printing

• Maintain client history and manage future bookings

3. Sharing of Information

We value your trust and handle your data with care:

• We only share client media (photos/videos) with your verbal consent, for display on Instagram, our website, or other promotional materials.

• Your contact details and personal data are never shared with external editors or live streamers.

• We may share your data only with printing partners to fulfill album and print orders.

4. Data Retention

• Contact details are stored permanently for future reference.

• Event-related media (photos/videos) are retained for 3 monts after delivery.

• You may request early deletion by signing a consent form.

5. Your Rights

You have the right to:

• Request access to or updates on your data

• Revoke your consent for data usage

• Request deletion of your photos or videos

To do so, please contact us via:​​

• Phone call

• Email

A signed authorization is required for early data deletion.